Frequently Asked Questions (FAQ)

What products do you sell?

BoldCanvas specializes in premium Print-on-Demand (POD) graphic t-shirts featuring original artwork, creative typography, and stylish designs for everyday wear.

How long does shipping take?

United States

Estimated delivery: 3–5 business days

International

Estimated delivery: 7–14 business days

Delivery times begin after your order has been processed.

How much does shipping cost?

United States

Shipping Fee: $6.99

International

Shipping Fee: $12.99

How long does order processing take?

Orders are typically processed within 1–3 business days before shipping.

Will I receive a tracking number?

Yes. Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Can I change or cancel my order?

Because every item is made to order, production begins shortly after your purchase. Please contact us immediately if you need to modify or cancel your order. We will do our best to assist before production starts.

What if my order arrives damaged or incorrect?

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We'll gladly provide a replacement or refund when appropriate.

Do you accept returns?

Since every product is custom-made, we generally do not accept returns due to incorrect size selection or change of mind. However, we fully stand behind our products and will resolve any issues involving damaged, defective, or incorrect items.

How do I contact customer support?

You can reach us anytime using the information below:

Email: yulitzanivsolmaira@outlook.com

Phone: 539-281-9292

We aim to respond to all inquiries within 24–48 business hours.